Codwin Slot Privacy Policy – How We Handle Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who visit the codwin slot website at codwinslot.app, use the codwin slot mobile app, or create a registered player account on the platform. It covers data collected during registration, while you are actively playing, and when you make or request financial transactions.

By registering an account, you confirm that you have read and understood this policy and consent to the collection and use of your personal data as described here. This policy should be read alongside the Terms & Conditions.

2 What Data We Collect

Codwin slot collects personal data in the following categories:

3 How We Use Your Data

The personal data collected by codwin slot is used for the following purposes:

• Creating and managing your registered player account
• Processing PHP deposits and withdrawal requests
• Verifying your identity (KYC) to comply with legal and security obligations
• Sending OTP verification codes and account security alerts to your registered mobile number
• Detecting, investigating, and preventing fraud, money laundering, and unauthorised account access
• Providing customer support and resolving account or transaction disputes
• Improving platform performance, game offerings, and user experience based on aggregated usage data
• Complying with applicable Philippine law and responding to lawful requests from authorities

Codwin slot does not use your personal data to build profiles for sale to external advertisers or data brokers.

4 Legal Basis for Processing

Codwin slot processes your personal data under the following legal bases as recognised by the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines:

• Contractual necessity: Processing your identity and financial data is required to operate your account, process transactions, and fulfil the obligations in the Terms & Conditions you agreed to at registration.
• Legal obligation: Identity verification and transaction record-keeping are required by applicable Philippine regulations on online platforms and financial transactions.
• Legitimate interest: Fraud detection, security monitoring, and platform improvement are conducted based on our legitimate interest in operating a safe and reliable gaming platform.
• Consent: Where processing is based on your consent (such as optional marketing communications), you may withdraw that consent at any time through your account settings or by contacting support.

5 Sharing Your Information

Codwin slot does not sell your personal information. We may share your data with the following categories of recipients only to the extent necessary:

• Technology and infrastructure providers: Third-party services that host the platform, process payments, or deliver OTPs. These providers operate under data processing agreements and are contractually prohibited from using your data for their own purposes.
• Identity verification services: KYC service providers that assist in verifying player identity documents as required by platform policy.
• Legal and regulatory authorities: Government bodies or law enforcement where disclosure is required by law, court order, or legitimate regulatory request under Philippine jurisdiction.
• Fraud prevention: Information may be shared with fraud detection services where there is a reasonable basis to suspect illegal activity.

6 Data Retention

Codwin slot retains your personal data for as long as your account is active and for a defined period after account closure, as required by applicable Philippine law and our internal data governance policy.

Financial transaction records and KYC documentation are retained for a minimum period as required by anti-money laundering and financial record-keeping obligations. After this period, records are securely deleted or anonymised unless retention is required for an ongoing investigation or legal proceeding.

If you request account closure, your personal data will be processed in line with applicable retention schedules. We cannot guarantee immediate deletion of all data in cases where retention is legally required.

7 Cookies and Tracking Technologies

The codwin slot website and app use cookies and similar tracking technologies to support platform functionality, maintain your login session, and analyse aggregate usage patterns that help us improve the platform experience.

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core features such as account login and session management.
• Analytics cookies: Used to understand how players navigate the platform in aggregate — page views, session duration, feature usage. This data does not identify individual players.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and suspicious login attempts.

8 Your Rights Under Philippine Law

As a player based in the Philippines, you have the following rights over your personal data under the Data Privacy Act of 2012:

• Right to be informed: You have the right to know what personal data we hold about you and how it is being used — which is the purpose of this Privacy Policy.
• Right to access: You may request a copy of the personal data codwin slot holds about your account.
• Right to correction: If any personal data we hold is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: In certain circumstances, you may request the deletion of your personal data. This right is subject to legal retention obligations that may prevent immediate deletion of some records.
• Right to object: You may object to certain types of processing, particularly where processing is based on legitimate interest rather than contractual necessity.
• Right to data portability: Where technically feasible, you may request that your personal data be provided in a structured, commonly used format.

To exercise any of these rights, contact codwin slot support with your request and sufficient information to verify your identity. We will respond within a reasonable timeframe consistent with applicable law.

9 Account Security and Your Responsibilities

Codwin slot implements technical security measures including SSL/TLS encryption, OTP authentication for sensitive actions, and access controls on stored data. However, no system is entirely immune to security risks, and account security also depends on actions taken by you as the account holder.

• Use a strong, unique password for your codwin slot account and do not reuse it across other services.
• Do not share your password or OTP codes with anyone, including people claiming to be codwin slot support staff.
• Log out of your account when using shared or public devices.
• Report any suspected unauthorised access to your account to support immediately.

Codwin slot will never ask for your password through any channel. Any message requesting your password is not from us and should be treated as a social engineering attempt.

10 Changes to This Privacy Policy

Codwin slot may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements, or data handling practices. When material changes are made, registered players will be notified via the platform or by email to the registered address on file.

The most recent version of this Privacy Policy is always available at this page. The effective date at the top of the page shows when the current version was last published. Continued use of the codwin slot platform after any update constitutes your acceptance of the revised policy.

11 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information is being handled, please contact the codwin slot support team.

For general account and gaming questions, visit the FAQ page or reach out through the support section in your account dashboard.